Guest Resources

Helpful Information for Patients & Families

Boston-Specific Resources

Massachusetts Bay Transportation Authority (MBTA)– The website of the “T” provides maps and schedules for Boston-area public transportation. — Updated flight departure and arrival information at Boston’s Logan International Airport.

Useful Nonprofit Links

Healthcare Hospitality Network
The Healthcare Hospitality Network, Inc. (HHN) is a nationwide professional association of nearly 200 unique, nonprofit organizations that provide lodging and support services to patients, families and their loved ones who are receiving medical treatment far from their home communities.

Mercy Medical Angel
Provides a variety of services to those seeking a way to travel long-distances for specialized medical evaluation, diagnosis, and treatment.

PALS: Patient Airlift Services
Patient Airlift Services arranges free air transportation based on need to individuals requiring medical care and for other humanitarian purposes. PALS has a network of volunteer pilots who provide this service without reimbursement or compensation, using their own or rented aircraft. In no case are fees of any kind charged for these services.

Generally, the individuals who utilize PALS have limited financial resources or are receiving diagnosis, treatment, or follow-up for various types of acute or chronic illnesses or conditions that make it either financially impossible or otherwise unfeasible to use public commercial or private charter transportation. To request a flight, contact PALS at (888)818-1231 or

Boston Cancer Support
Boston Cancer Support is a non-profit in Massachusetts that was created for all who have been touched by cancer-whether you’re a patient, friend, caregiver, or healthcare provider. They function both online and within communities. The web presence provides information at the state, region, city and town level, such as financial aid opportunities for prescription drugs, prosthetics, and respite care for caregivers. In addition, there are resources for palliative care, clinical trials, free or subsidized lodging, support groups to fit various needs, and more.

Boston Cancer Support also runs a Collective Impact Program called The CancerCollaborativeTM, which brings together support-based organizations within the same community to discuss how they can avoid functioning in silos, best work together, and sustain collaboration. Boston Cancer is a registered 501(c)(3) organization.

Angel Flight East
Angel Flight East provides free flights for patients in need of medical treatment far from home. Volunteer pilots use their own airplanes and cover all costs of the flight. As long as a passenger is medically stable and ambulatory, Angel Flight East can fly them as often as needed and there is never a change. For more information or to request a flight, please visit

Angel Flight NE
Angel Flight NE coordinates FREE air transportation for medically stable children and adults who must travel for medical care and for other humanitarian reasons. Volunteer general aviation pilots donate their planes, fuel, talents, and compassion to ensure distance is never a barrier for patients to access vital treatment and care. Commercial aviation partners donate seats on their aircraft when general aviation is not an option.  To learn more, call 800-549-9980 or visit


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